Agreement to These Terms
Welcome to VillageRaise. These Terms of Use ("Terms") constitute a legally binding agreement between you and VillageRaise LLC governing your access to and use of the VillageRaise application ("the App") at villageraise.app and any related platforms or services.
By accessing or using VillageRaise, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must immediately cease all use of the App.
You represent and warrant that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and are using the App for your own personal, non-commercial parenting support purposes. Use of the App on behalf of another person without their knowledge is prohibited.
We reserve the right to modify these Terms at any time without prior notice. Continued use of the App following any modification constitutes your binding acceptance of the revised Terms.
Nature of Service — Critical Limitations
VillageRaise is a technology platform that uses artificial intelligence to provide general parenting support information and conversation guidance. Understanding what VillageRaise is NOT is essential before using this App.
VillageRaise IS NOT AND SHALL NEVER BE CONSTRUED AS:
- A licensed medical, psychiatric, psychological, or mental health service or provider
- A licensed therapy, counseling, or clinical social work service of any kind
- A crisis intervention or emergency response service
- A legal, financial, or professional advisory service
- A substitute for licensed professional judgment in any domain
- A diagnostic tool for any medical, developmental, or psychological condition
- An endorsement or recommendation of any specific parenting approach, professional, or resource
All guidance provided by VillageRaise is general informational content only. It does not constitute professional advice of any kind. No user-provider, therapist-patient, attorney-client, or any other professional relationship is created by your use of this App under any circumstances.
You expressly acknowledge that any reliance on guidance provided by VillageRaise is entirely at your own risk. VillageRaise expressly disclaims all responsibility for any parenting decisions, actions, conversations, or outcomes that result from your use of the App.
If you or your child are experiencing a mental health emergency, crisis, or any situation involving risk of harm, contact emergency services (911), the 988 Suicide and Crisis Lifeline (call or text 988), or the Crisis Text Line (text HOME to 741741) immediately. Do not rely on this App in an emergency.
Artificial Intelligence Disclaimer
VillageRaise uses the Anthropic Claude AI model to generate all guidance, conversation starters, and resource suggestions. By using the App you expressly acknowledge and irrevocably agree that:
- All content generated by the App is produced by artificial intelligence and is not reviewed, verified, approved, or endorsed by any licensed professional before delivery to you
- AI-generated responses may be inaccurate, incomplete, outdated, inappropriate, culturally insensitive, or unsuitable for your specific situation
- The same situation may produce materially different responses on different occasions due to the inherent variability of AI systems
- AI responses are not tailored to the specific facts, history, legal context, medical history, or unique circumstances of your child or family
- VillageRaise makes no representation that AI-generated guidance is safe, effective, appropriate, or suitable for any particular child, family, or situation
- You are solely and entirely responsible for independently evaluating all guidance before acting on it
- No AI-generated response should be used as a substitute for consultation with a qualified professional
VillageRaise makes no warranties, express or implied, regarding the accuracy, reliability, completeness, suitability, or appropriateness of any AI-generated content for any purpose. All AI-generated content is provided strictly "as is."
Proprietary Technology and Intellectual Property
VillageRaise and all of its constituent elements are the exclusive proprietary property of VillageRaise and are protected under United States and international intellectual property laws, including copyright, trademark, trade secret, and patent laws. All rights are expressly reserved.
Proprietary elements include without limitation:
- The VillageRaise name, trademark, service mark, logo, brand identity, and all associated visual elements
- The unique prompt architecture, AI system design, and method of assembling user inputs into structured AI prompts
- The intake form design, feature architecture, and user experience flow
- All feature names including Ask the Village, My Village, Beyond the Village, First We See You, and Village Toolkit
- All written copy, product language, tone, and brand voice
- The app design, user interface, visual design system, and interaction patterns
- All source code, algorithms, data structures, and technical implementations
- All business methods, product concepts, and operational processes
No license, express or implied, is granted to any party to use, copy, reproduce, modify, distribute, display, or create derivative works from any VillageRaise proprietary technology or intellectual property without prior written authorization from VillageRaise.
Any unauthorized use, reproduction, imitation, or commercial exploitation of VillageRaise intellectual property will be pursued to the fullest extent available under applicable law, including injunctive relief, actual damages, statutory damages, and attorney fees.
You retain ownership of the personal situation descriptions and profile information you enter into the App. By submitting content, you grant VillageRaise a limited, non-exclusive, royalty-free license to process that content solely for the purpose of generating your requested guidance response. This license does not permit VillageRaise to sell, publish, or otherwise commercially exploit your personal inputs.
Acceptable Use and Prohibited Conduct
Your right to access VillageRaise is conditioned on your strict compliance with these Terms. You agree to use the App solely for its intended purpose of personal, non-commercial parenting support for your own household. Any other use is expressly prohibited without prior written consent from VillageRaise.
You expressly agree that you will NOT, under any circumstances:
- Use the App for any unlawful purpose or in violation of any applicable local, state, national, or international laws or regulations
- Attempt to reverse engineer, decompile, disassemble, copy, reproduce, or create derivative works based on any part of the App, its underlying technology, prompt architecture, AI system design, or any proprietary methodology
- Use automated tools, bots, scrapers, crawlers, AI agents, or scripts of any kind to access, monitor, copy, or extract data from the App
- Submit false, misleading, defamatory, abusive, or harmful content of any kind
- Attempt to circumvent, bypass, manipulate, or exploit the freemium session limits, access controls, paywalls, or any other technical or commercial restrictions by any means whatsoever
- Use the App in any way that could damage, disable, overburden, impair, interfere with, or compromise our systems, servers, networks, or any connected infrastructure
- Attempt to gain unauthorized access to any portion of the App, its backend systems, databases, infrastructure, administrative interfaces, or any connected third-party systems
- Probe, scan, or test the vulnerability of any VillageRaise system or network
- Collect, harvest, scrape, or store personal information about other users
- Resell, sublicense, redistribute, or commercially exploit the App, any guidance generated by the App, or any element of our proprietary system
- Represent or imply that AI-generated guidance from VillageRaise constitutes advice from a licensed professional
- Use the App to develop a competing product or service, or to benchmark the App against a competing product
- Use the App on behalf of a third party without their explicit, informed knowledge and consent
- Introduce viruses, malware, ransomware, or any other malicious or harmful code into the App or its infrastructure
Any violation of these prohibitions constitutes a material breach of these Terms and may constitute a violation of applicable law. We reserve the right, at our sole discretion and without prior notice or liability, to immediately and permanently terminate your access to VillageRaise for any violation. We further expressly reserve all rights to pursue civil and criminal legal remedies to the fullest extent permitted by law for any violation that causes harm to VillageRaise, its users, or third parties, including but not limited to injunctive relief, compensatory damages, punitive damages, and attorney fees.
Freemium Access and Paid Subscription
Free Tier
VillageRaise offers a free tier that includes a limited number of guidance sessions at our sole discretion. The number of free sessions, and the features available in the free tier, may be changed at any time without notice. Circumventing free tier limits by any means is a material breach of these Terms.
Paid Subscription
VillageRaise offers a paid subscription for unlimited guidance sessions at $6.99 per month. By subscribing you authorize VillageRaise to charge your payment method on a recurring monthly basis automatically until you cancel. You are responsible for all charges incurred under your account.
Cancellation
You may cancel your subscription at any time through the App or by contacting us at villageraiseapp@gmail.com. Cancellation takes effect at the end of the current billing period. Access continues through the end of the paid period. We do not offer partial refunds for unused portions of any billing period.
Refunds
All sales are final except where expressly required by applicable law. We do not offer discretionary refunds. If you believe you have been charged in error, you must contact us at villageraiseapp@gmail.com within 30 days of the charge with documentation of the error. Chargebacks initiated without first contacting us constitute a breach of these Terms.
Price Changes
We reserve the right to change subscription pricing at any time with at least 30 days written notice to active subscribers. Continued use after a price change takes effect constitutes acceptance of the new pricing.
Privacy
Your use of VillageRaise is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you agree to the data practices described in our Privacy Policy.
You acknowledge that situation descriptions you submit are transmitted to Anthropic, PBC for AI processing. You accept sole responsibility for any information you choose to include in your submissions. Do not include full names, addresses, social security numbers, financial information, protected health information, or any information you would not want transmitted over the internet.
Disclaimer of Warranties
VillageRaise is provided strictly on an "as is" and "as available" basis without any warranties of any kind, either express or implied, to the fullest extent permitted by applicable law.
VillageRaise expressly disclaims all warranties including without limitation: any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade.
VillageRaise makes no warranty that: (a) the App will meet your requirements; (b) the App will be uninterrupted, timely, secure, or error-free; (c) any guidance will be accurate, reliable, complete, or appropriate; (d) any defects will be corrected; or (e) the App or its servers are free of viruses or harmful components.
Limitation of Liability
To the maximum extent permitted by applicable law, VillageRaise and its owners, operators, employees, agents, licensors, and affiliates shall not be liable under any theory of liability — whether contract, tort, negligence, strict liability, or otherwise — for any damages of any kind arising from or related to your use of or inability to use the App, including without limitation:
- Any parenting decisions, actions, conversations, or outcomes resulting from use of the App
- Any harm, injury, damage, or adverse consequence to any child, family member, or third party arising from guidance obtained through the App
- Any inaccuracy, incompleteness, inappropriateness, or unsuitability of any AI-generated content for your specific situation
- Any reliance on AI-generated guidance in lieu of qualified professional advice
- Any failure to seek or obtain appropriate professional medical, psychological, legal, or crisis support
- Any loss of data resulting from device storage clearing, app uninstallation, or technical failure
- Any unauthorized access to or alteration of your transmissions or data
- Any interruption, suspension, modification, or discontinuation of the App or any of its features
- Any third-party content, services, or resources referenced or linked within the App
- Any indirect, incidental, special, exemplary, punitive, or consequential damages of any nature
- Any loss of profits, revenue, business, goodwill, data, or anticipated savings
This limitation applies regardless of whether VillageRaise has been advised of the possibility of such damages and regardless of the failure of essential purpose of any limited remedy.
In no event shall the total cumulative liability of VillageRaise to you for all claims arising out of or related to these Terms or the App exceed the greater of: (a) the total amount you paid to VillageRaise in the three months immediately preceding the claim, or (b) ten dollars ($10.00 USD).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability. In such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law.
Indemnification
To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless VillageRaise and its owners, operators, employees, agents, licensors, successors, and assigns (collectively "VillageRaise Parties") from and against any and all claims, actions, demands, suits, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees and court costs) arising out of or relating to:
- Your use of or inability to use the App
- Your violation of any provision of these Terms
- Your violation of any applicable law, regulation, or third-party right
- Any parenting decision, action, or outcome resulting from your use of guidance obtained through the App
- Any content or information you submit through the App
- Your circumvention or attempted circumvention of any technical or commercial restriction
- Any misrepresentation you make in connection with your use of the App
VillageRaise reserves the right to assume exclusive control of the defense of any matter subject to indemnification by you, at your expense. You agree to cooperate fully with VillageRaise in asserting any available defenses. This indemnification obligation survives the termination of these Terms and your use of the App.
Governing Law and Dispute Resolution
These Terms and any dispute arising from your use of VillageRaise shall be governed exclusively by the laws of the State of Utah, United States of America, without regard to its conflict of law provisions or the United Nations Convention on Contracts for the International Sale of Goods.
Any legal action or proceeding relating to these Terms or the App shall be brought exclusively in the state or federal courts located in Utah, and you hereby irrevocably consent to the personal jurisdiction and venue of such courts.
Before initiating any legal action, you agree to first contact us at villageraiseapp@gmail.com and provide written notice of your claim. You agree to engage in good-faith negotiations for a minimum of 30 days before filing any claim.
Severability and Entire Agreement
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and VillageRaise with respect to the App and supersede all prior agreements, representations, and understandings of any kind.
Contact Us
Questions about these Terms should be directed to:
VillageRaise LLC
Email: villageraiseapp@gmail.com